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2015-04-09
1/5
"i bought the thinkpad yoga 15 . i purchseed on 1st of february and i received it on 23rd of march . when ever i phone them they said they having a supplier issue . and finnaly i got the laptop on 23rd of march. its a nice all in one laptop. but i am having a issue with me screen . on the top right corner i can see the lights comiing through. i phone them and send them an email they said they need to replace the screen . so i got an email saying the engineer is scheduled for 10/04/2015 . when i call today they said my warranty is only for parts and labor so i have to send it back to lenovo uk then it will take 6 working days to repair .and i dont no what they did in that one and half month . thay took long inrf to check the laptop and send me . but the screen is faulty now. they didnt give me any option rather then paying me £31 and buying the on-sight warranty. the funny think is after i purchase the on-sight warranty i called them and asked when engineer will come to repair the syatem . then they said i have to manually register their warranty on the lenovo site and it will 48 hours to get verify and then only they can arrange the repaire. i am not sure i will buy anything from lenovo again. they saying thinkpad laptops are build to configuration, and they do all the quality check . i dont think so .its s good laptop if u make them right. ...if not ur bad luck like mine.."
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