- STORE REVIEWS
- PRODUCT REVIEWS
2015-05-19
1/5
"I ordered a text book for my sons class and when it arrived it was the teachers edition with the answers on every page. He can not use this for his classes. There was no indication on the site where I ordered it that this was a teachers edition. The first indication I received of this was an email I received from them a short while before it was meant to arrive. The email stated that it was the same as the student edition with some additional info. At this point it was on it's way and to late to halt shipment. I Instant messaged Brian S. who was completely unwilling to help even though my son was starting class in 7 days. No offers to send the requested student edition to replace the one that is unusable. They demonstrated a complete lack of concern for my son and zero remorse. I won't do business with them in the future and believe they should change their tactics. They don't have new copies of the student edition so they sent what they had... Very sad that they are in the business of equipping students that have enough on their plate without having the stress of finding out days before the semester begins that the book they ordered is unusable"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
