"These guys may actually inspire their customers to implement a new six star rating system, five stars are not enough! They talked me out of purchasing a system that had features I didn't need, and instead helped me build a lower priced system that better fit my demands. Customer care was always eh... human! I never got a machine. And on top of that, said human did an excellent job at working with you to fix any issues or answer your questions. This website asks if Puget wanted me to write a review, and I checked the little box next to yes, but it's the least I can do to show these guys support. They build top-quality systems and deliver a top-quality experience."