"The sheets became like sandpaper after 4 washings. I was told by customer service that this was normal wear and tear. They refused to take back the sheets, give me store credit or in any way help me with this matter. The sheets are clearly defective. I washed them according to instructions. In my 65 years of washing and drying sheets, I have never had a set that developed "pills". Sheets don't wear out after four washings. This is not normal wear and tear.
I will make no further purchases from this store."