"I purchased a Novation Mininova from Music123 off of Reverb.com, for which I thought was a reasonable deal, only to find out later that my order had been cancelled without any information or message whatsoever explaining why!?
As I purchased this item as a gift for someone, you cannot imagine the disappointment finding out days later that your order was cancelled without any notification at all!!! No message, no apology and zero alternative offer or voucher for a possible future purchase. They just silently cancelled my order without any reason.
Unreliable and disgusting service! Will never order from this company ever again and will warn everyone else not to deal with this company. I wish I had read their "Reseller Ratings" first, as it seems that this company is a scam and has a terrible reputation. Lesson learned."
Adorama Customer Service Takes Care of Their Customers
"Yes I wrote a negative review of my negative experience with Adorama but within a few hours I had numerous phone calls and emails apologizing for the mistakes made.
I can honestly say that Adorama will make it right if something goes wrong and yes I will shop with them again."