- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2024-01-07
5/5
Great Portland Showroom Team
"Elena P. and team helped us pick out a Joybird Bryant Daybed in Harper Cinnamon over the course of a few visits to the Portland showroom. She was very patient with us while we tried different sofas for comfort, measured for the ability to move it into our old house with narrow doorways, and deliberated over which fabric would match our aesthetic while hiding dog fur and slobber. The whole staff was even welcoming of our dogs visiting so that we could see if the daybed was comfortable enough to seat two adults and two dogs. We are so excited to receive our new daybed, a sofa format hard to find for the price anywhere else!
My only bit of constructive feedback is that we got some conflicting information about fabric care (e.g., water usage, steam cleaning, solvents, etc.) between the website, email support, and in-store staff. In the end we decided we will likely choose to take the Harper Cinnamon cushion covers to an eco dry cleaner for a good solvent clean as needed or once a year or so."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
JoybirdFurniture from Joybird has responded
Posted Jan-25-2024