- STORE REVIEWS
- PRODUCT REVIEWS
2020-01-26
1/5
Bridal shower mugs
"Horrible company!!! I purchased 65 personalized coffee mugs and received 10 damaged ones, 1 broken, and all off them has the wrong design and font.
They refuse to work with me on either fixing the issue or getting me new ones. They do NOT care about their clients at all. They stopped responding to me after the first 2 emails and the only answers I received were “ we’ll check with the production team and sorry personalizes items are non refundable”
I have pictures of the exact writing, font, and design chose when I placed the order and it’s not what I received.
They have been giving me the run around so I filled a dispute with my bank and a case with the better business bureau.
Go somewhere else and save yourself the headache."
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