"Having seen people share their positive experience with this merchant online, I decided to take a plunge and purchased a top of the line AV processor (Marantz AV 10, if anyone is curious). Chris was great to answer all my questions and meet my needs. He was easy to work with and adressed all of my concerns quickly. He promptly delivered on everything he promised. Brand new item with recent manufacture date, well packaged, fast shipping. Top notch seller! Would not hesitate to buy from him again."