"We purchased a Bulova Nouveau Gallery Wall Clock. It did not work properly from the day we received the clock. I called customer service and spoke with the supervisor. I was 3 days past the 30 day warranty . I had to pay to send the clock back to Buliva for them to fix. I live in Henderson Nevada and Buliva is in New York! By the time I pay postage I can have the clock fixed at the local clock store for $40.00. So they Princton Watches called me back and offered a $10.00 Refund for the Clock! And they will pay postage for me to send the Clock IF It was sent in the original Box. Who keeps the box for 33 days ? I had to pay $40 dollars to fix the cllock. Minus the $10 princton reimbursed me for a Clock that was broke when shipped. So I am out Another $30 for an 80 dollar clock that ended up costing me 110.00 . I will Never do business with them again. Sandra Patterson"