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2021-12-01
1/5
Gave 1 star because I can't give 0.
"Overnight prints is anything but overnight. Honestly, you probably won't even get your prints within a month of placing your order. I submitted an order for postcards (for a specific event) on September 20th with a delivery date of September 29th. On October 1st, I reached out to the company to see what was going on because they still hadn't shipped and they said the cards hadn't even printed. I explained that I needed them for a specific nonprofit event on October 5th and asked if they could expedite the shipping and they said no. When I said I wanted to cancel the order (remember, the order hadn't even printed...and I was going to have to order some from somewhere more reliable), they said they wouldn't allow that. The event was on October 5th. Guess when the postcards arrived? October 17th. Almost 3 weeks late. If they hadn't even printed them at the time that I reached out, they should have been able to easily cancel the order. Also, I work for a nonprofit and this was for one of our awareness events. Obviously money is really tight for nonprofits right now, so it's frustrating that we wasted $55 on something that we just had to recycle immediately. Shame on Overnight Prints for lying about delivery dates and essentially scamming people and organizations out of money. If you don't do what you say you're going to do, you are scamming. I plan on sharing this review everywhere I can...too bad Overnight Prints doesn't allow reviews on their own website - probably to hide all the horrible customer experiences and their terrible customer service."
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