ResellerRatings
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preloader
2003-04-22
1/5
"Check my comment of April 22, I am STILL waiting for my REFUND!!!! It si now May 18th!!!!! Still NOTHING! Unbelievable, I truly do Not understand how this comapny is still in business, moreover they moniter these posts only to defend themselves and justify their actions rather than IMPROVE their customer service.! Stay AWAY, there are enough companies on the net that care about their customers WITH good customer service."

Detailed Ratings

Overall quality of the company
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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