- STORE REVIEWS
- PRODUCT REVIEWS
2012-03-13
1/5
"Absolutely the worst customer service of ANY company I have ever dealt with. They say 100% satisfaction guarantee, but it will cost you. Like other reviewers, they make no accommodation for the buyer. Customers are of no value to this company. Purchased items, received part of the order, the other part backordered 1 month, then another month. Couldn't wait, was leaving town for 3 months. Sent back 'unopened' package that was sent originally as I couldn't wait for the rest to arrive. Took it to post office, they simply took it and sent it as 'returned to sender'. LinenSource charged me for the original postage and return postage of an unopened box. Mind you 100% customer satisfaction guarantee. There fault not mine and I got to pay over $25.00 in shipping charges. And mind you, it takes over 6 weeks for them to credit you for the return. Don't do it!"
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