ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2020-07-08
1/5
Far from experts
"I don't know how this company has high reviews, the bbb gives them a F rating and is well deserved. I did a phone order with their "tech support" who are not up to date they gave me wrong info. Sold me the wrong speakers,adapter plates, i have been calling for a week and half no one answers the phone,emails,put return request in no replays etc what a joke take the money and run. Should have ordered from crutchfeild"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader
1/5
Don't waste your hard earned money with this company
"used these guys for all my parts until this season, customer service is GARBAGE rude don't care. Also had $30 in race credits and went too use and they said oh sorry they expired and there is nothing we can do. I have had issues with shipping being late and not what i paid for and been told "rhay's the way it is sorry we can't issue credits" paid for 2 day air not 6 day air. Seems like rm atv has gotten to big for their customers and only care about taken your money no service after the sale. from all these bad reviews it shows. I will return to motosport.com...UPDATE AS OF 1/9/20. Still no contact from managment about this like they stated in their responds just like i said THEY DON'T CARE about their little customers just corp. Ones....UPDATE AS OF 4/18/20.. Proof that the customer does not matter as per THEIR responds that they "forward my comments to upper management" as of TODAY i still have never been reached out to about this matter and folks is why i have been spending my hard earned money else where. They give every review the same bs blanket form letter responds"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share