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Merchant Member

HealthProductsForYou
2022-06-12
5/5
Usually fast service.
"Very good so far. Prompt shipping"

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CPAP Supply
2022-06-07
1/5
Never received my order
"Several months ago I ordered a mask. About ten days after placing the order it showed as back ordered. I never received it. Therefore I disputed the charge with my credit card company. I’m sure this company will withhold my refund as long as legally possible. I would add nobody ever returns any correspondence and you can’t call to talk to anyone about it. I have ordered other things from cpap direct and am very pleased with their service."

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Merchant Member

HealthWarehouse
2017-12-25
3/5
Delay
"One medication took two weeks to be in stock."

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healthwarehouse1 from HealthWarehouse has responded
Posted Dec-27-2017

I wanted to apologize for the delay on your order. Unfortunately, the medication was on back order by the manufacturer. We were able to acquire enough to fill your order and a few others, but it appears that this may be an ongoing issue with intermittent delays. If we are ever alerted to manufacturer issues, we will post the estimated manufacturer restocking date on our website, as well as contact the customer by phone and email. If you can give us a call, we can provide further detail on the specific product and even help with a plan of action if such a situation were to arise again. You can reach our team at 1-800-748-7001, or by email at Support@HealthWarehouse.com.

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