- STORE REVIEWS
- PRODUCT REVIEWS
2022-01-24
1/5
They overcharge your card and refuse to give the stolen money back
"Got an email for 20% off at the company store do I looked at some Christmas stuff, added 5 things to my cart, and checked out using the 20% off code. Everything worked out fine, approved a $114 purchase. Never got a confirmation notice so I contacted the company store thru their online contact. I never call when there’s any problem with orders. Leaving a written trail is too important. “Stanley” told me my order had indeed gone through and sent me my confirmation email. But the total amount charged was over $144, no 20% applied even though he knew I had a coupon. Thieves! Contacted customer service through email and have been arguing with them for 2 weeks now. It was first insinuated that I bought clearance and shouldn’t expect a further discount even though the code was accepted. Then I was told I would be refunded my $30 upon proof of a code. I provided the code and they reneged telling me I’d only get $20 back. I got another email offering 15% off to finish purchasing everything in my cart, the very things I’d already ordered! So I decided to test their sketchiness. Put 1 Christmas item in my cart, applied the 15% off code, checked out fine. Only to find out in my confirmation email that the 15% was not applied and another $5 stolen from my account that I did not approve. This is a normal thing with this deplorable American company stealing from American people. Got an email today that let the cat out of the box. My original order did NOT go thru. “Stanley” chose to lie to me saying it had gone through and illegally put the order through using my card information to charge me more than I’d approved. Although I piled my second order and the money stolen from me onto my email complaint, it has never even been acknowledged that it happened.
This company has very shady, illegal practices and should be avoided unless you enjoy:
People taking advantage of you.
People stealing your money.
People participating in illegal means.
People lying to you.
This company is truly an embarrassment to Americans!"
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Merchant Member
2020-07-24
5/5
Exactly what I was looking for!
"After 3 months of struggling with my broken sprinkler I found the piece I needed here at Plumbers Stock. And they were so reasonably priced, including shipping, that I order my replacement piece, 2 additional to build 2 new sprinklers, and 1 extra to have on the shelf for possible future breaks. I had my purchase in hand in under a week too, fast shipper. Easy website and checkout. 5 outta 5 for me! Thanks Plumbers Stock!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Favorite Stores
5826 reviews
Least Favorite Stores
32 reviews
