SiliconValley

STORE REVIEWS
PRODUCT REVIEWS

SF Mobile [also: IphonesPcs, Wireless Fone]

2006-06-21

1/5

"SFMOBILE is very bad company. I placed order 10 days ago and the order status always shows “Pending”. I sent two emails and didn’t get any reply. I called them two times and only can left message. Do you think they will call me back? Absolutely not. Stay away with this company!!!!!!"

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is committed to quality products and services

Is easy to do business with

Is consumer focused

Is trustworthy

Likelihood of customers making future purchases

Likelihood of customer recommendations

Variety of brands and products offered

Overall quality of ordering process

Ease of ordering online

Ease of checking order status

Ability to determine if a product was in-stock real time

Overall product shipping and delivery process

Delivering products on-time

Ease of checking delivery status

Delivering products damage free

Being updated on the exact date the delivery was sent

Overall technical support

Resolving problems

Making decisions on their own

Being trustworthy

Being knowledgeable

Being easy to reach

Overall customer service

Customer service resolving problems

Customer service being trustworthy

Customer service being easy to reach

Customer service making decisions on their own

Customer service being knowledgeable

Product Returns/Refunds/Exchanges

Overall web site

Speed of web site

Web site reliability

Web site being easy to use

OPPO Digital, Inc.

2006-06-14

5/5

"Good customer service. Fast shipping. Highly recommended."