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preloader
2020-08-24
3/5
Poor packaging and Wrong Item
"The box my order was delivered in was cobbled together and not stable enough to protect the contents. Some packaging was punctured, but the contents seemed fine. Also, I was sent an engine oil filter instead of a cabin air filter. The latter issue was resolved by calling the dealer and going to their parts department. Good thing it was a regularly stocked item, or I would likely have been waiting another 5 days. Still, I paid for shipping, but had to drive to the dealership anyway. Picking up at the dealer would be a nice option, to avoid such issues."

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