- STORE REVIEWS
- PRODUCT REVIEWS
2012-12-21
1/5
"I ordered 2 down coats and scheduled free standard delivery. It was shipped and tracked on time, but delivery is supposed to occur today and won't. I work long hours and won't be home to accept delivery from UPS, my apartment management office accepts packages but I'm scheduled as a residential property so they'll attempt delivery at night after the office closes, and UPS says Bluefly puts extreme restrictions on delivery so you can't make any changes to it! I called Bluefly to make them remove the restriction so I could pick it up at a UPS facility, but when I called UPS to confirm it happened like the rep said, I was told there is no way that could happen unless Bluefly changes their entire systemwide policy. It is set as standard practice to have restrictive deliveries in their UPS account.
How the hell am I supposed to get my stuff! Right now I just have to pray UPS delivers early enough for my complex to get it, or else I won't get my coats. NEVER ordering from them again."
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