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2009-07-20
1/5
"Wow... where do I begin...
I found this company via a Google Products search for a Linksys Wireless Range Extender. They were the first result with the cheapest price. After 45 minutes of trying to figure out how to finish the checkout process, I called their support line. The customer support rep explained to me that it is _IMPOSSIBLE_ to order more then one of the same item (can you believe that?) and that I would have to place 2 orders to receive both of them.
I explained to him that it was insane to think that I would have to pay for shipping twice just because their website is broken, and he then gave me two coupon codes for free shipping.
At this point I was somewhat upset, but nothing compared to what was to come. After placing my TWO orders for one of each item, I checked my email for a confirmation.
After reading the email I came to find out that I had been scammed. Since I was FORCED to place two orders, I had also been FORCED to subscribe to a $12.99/month service for something I didn't want / need / intend on buying in the first place!
I called customer support back within 5 minutes of the first call, and of course it went straight to their voicemail.
I went back to the checkout page to see if it said anything about hidden subscriptions, and SURE ENOUGH after clicking on the "I agree to 'these' terms and conditions" link, I was taken to a page that explained that in order to buy from their company I would have to agree to sign up for this $12.99/month service.
So now I am stuck paying 25.98 PER MONTH JUST FOR BUYING FROM THIS COMPANY!!!!
I would avoid these people at ALL COSTS! I am going to be posting this review on EVERY company ratings site I can find, as I would hate for anyone to have to go through what I've gone through with these SCAM ARTISTS!"
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