- STORE REVIEWS
- PRODUCT REVIEWS
2006-08-01
5/5
"This store was wonderful to order from, I really could not expect any better service. First off, I ordered on a Tuesday night at like 9 PM, and it was already shipped by the next day. Not only that but it arrived on Friday. 3 days to have it to my house is really fast.
Also, I have to comment on how good the customer service was. I was worried that when I ordered my laptop, it was already sold out, so I emailed Eddie. Wow, I got an email back in like 15 minutes saying it was shipped and I was good to go. Not only that, but he was a really great guy and the other emails I sent to him were replied in a very quick amount of time.
So therefore, I would highly recommend doing business with Geared2play, it really was what you want from a company. And about the hardware, I bought a W3J and it was fully working and it is still amazing."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
