"The reviews don't lie. An item ordered in November did not arrive until mid-JANUARY! Was consistently misinformed via snail mail that item had shipped. If you actually WANT or NEED an item order elsewhere as they are ridiculously over priced. Very polite people but I get the feeling these employees sit around drinking hot apple cider and eggnog whilst complaining how "impatient" the rest of us are. They are in Vermont time."