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2013-02-28
5/5
"I'm pretty surprised by so many negative comments, but I know everyone's experience is different.
Personally, I've had great success with EVGA.com, both with thier products (2 geForce GTX 460's) and with the RMA prcess. Earlier this month, my nVidia driver stopped recognizing the newest card, so I got on the website and sent an email to customer service. They replied and started the return process that day. I gave them my credit card info as "collateral" and they initiated what they called a "cross-ship" and sent me a new card with a return label in the box. I put my malfunctioning card in the box and dropped it off at the UPS store. Done.
I really appreciated how they handled everything. In contrast to other reviews, I actually thought they were fast and professional."
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2013-02-26
5/5
"I ordered a 60" Panasonic ST series TV from East Coast TV's and after the snags were resolved, I was pleased with the overall process. They were pleasant to work with, and eager to resolve my concerns. I was skeptical at first, but they have great prices, and now I know that they do the right thing, too. I will definitelly consider them again for my next electronics purchase."
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