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preloader
2012-08-17
1/5
"Sorry to say,these guys are the pits. On Friday the 10 of August I order 6 Brolly boxes and a tripod case. They recommended that I have them shipped to my studio in Mexico City by USPS. The price that I was quoted was quite expensive compared to what I usually paid to UPS when I order from B&H or Paul C Buff etc. But the only option that was offered was USPS So I said OK. Now it's Thursday night, a week has gone by and the only "tracking" that USPS will advise that my order has been moved from Bumfuk Texas to another town quite close to Bumfuk. My mails to Cowboy Studio go basically unanswered as do my phone calls. I did receive one mail informing me that USPS is really bad, and that they do very little updating. So where are my Brolly Boxes? Oh thats impossible to say came the answer. Cowboy Studio and USPS are really a dynamic duo to be avoided at all cost. As I sent a mail stating that I was extremely displeased with everything, The just stopped replying"

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