"Let me add to the bad ratings. DO NOT order from this company! HORRIBLE customer service, or to be more precise, there is NO customer service. I ordered an item for a birthday present and even upgraded the shipping so it would arrive on time. I received no confirmation email that's pretty standard these days for online retailers. I tried to email and call after a few days w/no response. I then ordered the same item form another company and received email confirm immediately and the item arrived promptly. Two weeks later, I receive an email telling me item was shipped! I then tried to call and email, once again, to tell them I want a refund, and to inquire as to where I should ship the item back to. No response. Luckily I used PayPal. They saw my woes and told me what address to ship back to. As long as I provided PayPal w/the carrier and tracking number, then all was well, and I got my refund. I only wish I would've seen all these bad reviews before ordered. AVOID THIS CO. AT ALL COSTS!"