- STORE REVIEWS
- PRODUCT REVIEWS
2003-11-05
1/5
"This company SUCKS!!!! They sent us a damaged printer, took it back in August, and as of November, we still haven't gotten a replacement or a refund. I have filed complaints with the BBB, Epson, and Visa. Visa is investigating and my file fraud charges against them.
ETechwarehouse doesn't respond to complaints, they don't even have a person that will answer the phone. I have e-mailed and faxed them countless times and still have no response.
Whatever you do, DO NOT BUY FROM ETECHWAREHOUSE, you'll get screwed."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
