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Updated on: 2021-06-21
1/5
WORST GIFT IDEA EVER
"I trusted Shari's Berries to deliver a gift to my wife who had to be out of town on her birthday. After placing the order I called 2-days in advance to confirm that everything was on track, and they verified that it was. On the delivery date I looked at the tracking information and found that it was going to the street address where she was but with our city, state, and zip code. They promised the delivery truck was going to drive the 475 miles and have it there by the end of the day. I knew that was not going to happen, but they said they could do nothing else because everything looked to be on track. They also reached out to my wife and told her it would be delivered, ruining the surprise delivery. Their resolution was to resend 3 days later and upgrade the size of a box of chocolates (I have since learned that the size I'd originally ordered was actually out of stock), and to give me $20 off my next order... which will never happen!!!"
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