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Merchant Member
2020-11-24
1/5
delivery nightmare
"Still haven't received product and get nothing but runaround with FedEx about it's location and when we can expect delivery."
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TheBathOutlet from Thebathoutlet.com has responded
Posted Dec-14-2020Thank you for your review! We sincerely apologize for the delay that incurred en transit of your order. While the shipping companies we work with are typically very reliable, unfortunately due to severe package surges and COVID-19 precautions, we are seeing some delays in some shipments with our carriers. We sincerely apologize for this delay.
It does appear that the order has since been delivered and we hope you love your product. Please let us know if we may further assist with any additional questions. Happy holidays!
Sincerely,
TheBathOutlet Customer Experience Team
cs@thebathoutlet.com
1.877.256.1645 M-F 9am-5pm EST