- STORE REVIEWS
- PRODUCT REVIEWS
2003-02-01
5/5
"CheapGuys is an outfit in Orlando. Jerry is a very knowledegable sales rep, and my order was ready next day. Can not comment on delivery service, I used the pick-up service. Samsung HD,Floppy, and Cyberdrive CDRW were priced reasonably, and were packaged even though I was picking them up. YMMV"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
2002-12-31
1/5
"They had a close-out on on Slot-A AMD cpu's. They had a 850mhz available at rock-bottom price--literally $40.00 less than anyone else on Pricewatch-or Ebay.
I say to myself: "This is too good to be true" Since I was putting this in as a gift for someone to upgrade their PC for Christmas, I gambled on it. The cpu was described as OEM. It had obviously been pulled--but looked good--and came very well packaged which did offer me a bit of hope. I purchased this in Oct. and had no way to test it. With fingers crossed I waited to update the PC for Christmas. Well, put it in and zippo--dead as a friggin doornail. Luckily, I had planned on failure by reading the comments for this company here on Reseller. I had also obtained an 800mhz version, and installed without a hitch. Because of the length of time involved, I had little hope that company would honor any kind of return. So, I wasnt too disappointed when my 2 emails were ignored. I gambled and lost, dont follow my lead, buy elsewhere."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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