- STORE REVIEWS
- PRODUCT REVIEWS
2019-11-22
1/5
Waste of valuable time!!!
"The ordering process was a nightmare.
Then after several hours of trying ; I finally got an order number.
But received no confirmation of order after that. After a few days called customer service who hadn’t heard of my order stated system was down and to call next week. A few days later I found acknowledgement of it being tracked. But Inoticed they had typed in my billing zip code on my shipping address. So, I typed in a correction and sent it to them.
Then a week later I get a notice that the package arrived at the wrong zip code and was immediately in the process of being mailed back to the warehouse. Only to find out the black tunic I ordered will be sold to someone else because it is out of stock. This is a common occurrence, I found out in the Better Business Bureau reviews on Cold water Creek. Maybe my little 300 + dollars is a drop in the bucket for them; and I am inconsequential. They lost a good customer!"
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