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Merchant Member
2025-03-10
5/5
Excellent Customer Service!
"I requested a quote for a custom mat nearly a year ago. When the operations team finally approved the design, I was concerned I’d have to go through the entire quoting process again. However, my email asking how to proceed was answered promptly, and it was incredibly easy to pick up where we left off—despite a nine-month gap.
Since there were multiple quotes for different color variations, I initially entered my billing information for the wrong color. Fortunately, the sales agent reached out to confirm, and we were able to correct the order without any issues.
Our previous floor mat from this company has been a hit with visitors to our building, and I have no doubt this one will be just as popular at our other location. The mats are well-made, look fantastic, and are highly durable. I highly recommend them!"
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