- STORE REVIEWS
- PRODUCT REVIEWS
2016-04-23
1/5
Won't Refund eGift Purchases After 24 Hours
"I purchased an $85 American Eagle eGift card from GiftCardRescue back towards the end of 2015 for $63.50. The gift card in question had a $0 balance on it. When I called to check the balance of the gift card, through the company they issued the gift cards, the operator told me that the gift card was spent the day before it was delivered to me via email. GiftCardRescue refused to refund me because I waited more than 24 hours after the purchase.
I purchased this on a Discover Card and they sided GiftCardRescue because it was written in their TOS that I had 24 hours to contact them for an eGift Card. This is bad seller, do not use them for your gift card purchases. They offer no protection against scams and should be held culpable in my opinion.
When I filed a chargeback with my Discover Card, they ruled in GiftCardRescue's favor. The Accounts Manager for Discover agreed that the situation was not right, and in the end to compensated me $50, but they still ruled in GiftCardRescue's favor (meaning GiftCardRescue still got paid).
Bottom line is GiftCardRescue will not protect you, and Discover Card will not protect you from this company. Avoid purchasing gift cards from them. It's simply not worth it. Merchants like Raise.com, CardCash, or ABC Gift Cards are much safer bets."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
