- STORE REVIEWS
- PRODUCT REVIEWS
2002-10-04
5/5
"I placed my order for Shin Etsu thermal paste on October 2, 2002. It arrived in the mail on October 4. I think that's pretty self-explanatory. All in all, I wouldn't hesitate to shop here again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2002-08-24
5/5
"I ordered a compatible ink cartridge for my Epson Stylus C80 on Tuesday, 8/20. It arrived on Saturday, 8/25. Quite good, considering this is via USPS shipping. Not only did I save a bundle from buying a typical cartridge (savings of $17.80, which amounts to 60 percent, even after shipping!), but the printer recognizes the cartridge and prints still look as good as always. Thanks, guys!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-03-12
5/5
"I ordered my computer on 11/02/2001 and received it a week later, in good working condition. I had no problem with the order and delivery, but there was one minor complaint I had. I called the support line to find out my FedEx tracking number (their web site stopped listing it 4 days after the order), and the woman who answered was very rude. I am hard of hearing and use a speakerphone, and explained this to her, but she seemed put out by the fact that I asked her to repeat a few things.
Overall, though, my ordering experience was positive."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Overall customer service
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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