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Merchant Member
2016-08-27
5/5
Outstanding Customer Service and Build Quality
"I did a lot of research before deciding on Puget Systems. I looked at all their competitors and did price comparisons as well as what they had to offer on their website. I also looked at the type of cases they use. Most of the competitors are geared toward the gaming industry, and nothing wrong with that, but that wasn't what I was needing.
They are not pushy and they have a very unique process of what they do and keep the customer updated with the entire build process. You can follow along as the computer is built and they keep you updated with email notifications. They show you all the steps they take in the process and who does it. They have very helpful articles and information regarding hardware and software products. They are very helpful in answering questions. They are indeed a very unique company that is getting harder to find these days.
They just do a great job from start to finish. They don't just take your money and forget about you. I have had follow up emails from them. My system is a Genesis 1 system and I have Windows 10 Pro, Intel Core i7-6900K CPU, 64 GB RAM, Nvidia GeForce GTX 1080 video card, three drives with two being SSD drives, so much faster! It's an impressive computer! As of this posting, I still haven't found out the full potential of it's processing power nor the rendering ability of videos with this system.
I have had a few issues with some software not working correctly but that isn't Puget Systems fault that is software companies that haven't yet updated their software to comply more with Windows 10 and to work with 4K monitors.
It is the most I have ever spent on a computer but hope that it lasts me many years with minimal upgrades along the way.
I don't have any cons. Some may say that because they don't offer financing is a con. Well, I don't see that as a con. You can pay with a credit card or PayPal and some other options. https://www.pugetsystems.com/payments.php
They are not a finance company, they build computers. For me that was a pro, not a con.
Puget Systems is #1! I am very happy with the computer and with their outstanding customer service! If you are looking for a custom built computer, give these guys a try. You won't be disappointed! And a special shout out to all those that made this possible - Thanks very much to William George, Jeff Stubbers, Jessica Denoff, Houston Bennett, Kyle Polen, Richard Harmon, Stephanie Bramer, and to Jon Bach for starting the company, and to Scott Denoff and Christopher Crader for the follow up, and to everyone else there. Keep up the great work! Thanks to all of you there at Puget Systems and for what you do!
(To all that read this, I was not paid nor given any special offers to post this review.)"
