"I ordered a slave flash from Digital Innovations, and thanks to USPS losing a shipment, I quite honestly thought they were a bogus company from whom USPS always 'loses' shipment.
However, at their own expense, I was sent a second flash, which arrived at an acceptable time. Customer service was pretty good- I sent about 9 emails (two per week) asking what was happening about it, and each time I got an honest and detailed response.
The flash was great, with a free tripod thrown in! I have yet to use it properly, but it zooms, pivots and syncs perfectly with my camera, known for the impossibility of syncing it with anything.
Well done DI and I hope USPS refunds every cent."