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1/5
"I ordered a Canon Powershot A540 camera. A salesperson called to confirm the next day and indicated I could get a complete package including rechargeable batteries and charger, a 32 Meg memory card, lens cleaning kit, etc. I thought memory, batteries, etc were already included, but he said this was the "Chinese Version, not the US version". I was in the middle of a busy day at work, and bumping the price from $133 shipped to $199 shipped I was in the ballpark for the price this camera plus all of the accessories should have been so I agreed. Also, got talked into a case for an extra $10. When I received the camera, it was NOT an A540, it was an A550 (I had previously compared these two models and decided NOT to get the 550). They charged me $229. The lens cleaning kit, batteries and charger were not there, and neither was the upgraded memory card. The box was open, and it looked like a piece of the warranty card was removed. I contacted my credit card company and indicated I was going to dispute this. The charge had already cleared, so it could not be stopped. I contacted camera city and they said they would send out the missing items, but I said I didnt want the camera they sent, and I wanted to return it. They said if the recording of the salesman said that he said he was going to send me an updated model, that I would be subject to a restocking fee of 19 and change. Also, I see that they indicate on their web site that if any paperwork or anything is removed, that they will not accept returns. Since part of the warranty card was removed, I wonder if they will try to use that to say I defaced the paperwork to avoid paying me??? Ive never been scammed doing business over the internet, but I guess there's always a first time. I will be returning this item in tomorrow, and my dispute form from to the credit card company will be completed and mailed as well. DO NOT DO BUSINESS WITH THESE PEOPLE."
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