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2017-01-30
1/5
Ruined Christmas gift
"I purchased 3 solar lanterns for Christmas gifts. One arrived without the solar unit. I was told they would ship me the part. After promises to call me back (they didn't), after 3 emails and the third call, I was to,d to return the unit.
This should have been resolved at the first phone call. The better resolution would have been to send me a new unit. Now I have to arrange to have sent back.
Poor service, disappointed!"
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