"Ordered a 20" x 20' plank for staging, here it is 1 month later and no plank... Called twice got hung up on once because I was having difficulty hearing the man (hard of hearing) not to mention I emailed once with no response and just emailed again and If i dont have this within a week I will be canceling the order.. The absolute worst shipping and customer service to date.. As a small business owner like most you, they should be ashamed of themselves. Upstate NY"