"Thank you for your timely response, I appreacate that you have contacted me about this issue. As a suggestion perhaps any future delays in your shipments could secure an email to us customers sooner explaining your situation.
Again thank you for your email, I look forward to purchasing from you
again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent