Haven't received item ordered four WEEKS ago and their response is rather flippant - wait for a bit longer!
"I ordered a Polar H10 Heart Rate Monitor four weeks ago - on the 6th of April. ProBikeKit website states for Australian deliveries to "please allow 3 to 8 working days for delivery". I contacted them on the 21st of April for information on my consignment - all i got was a standard reply asking me to wait for some more time. Disgusting lack of customer service. Very misleading website - masquerades as an Australian business with ".com.au" in their web address. They are based in the UK. Stay away from these guys. Have reported to them to PayPal - waiting for a refund now."