- STORE REVIEWS
- PRODUCT REVIEWS
2021-09-01
1/5
Worst company ever! BBB rating is "F"!
"BEFORE YOU DO BUSINESS WITH MENARDS, check their BBB rating!!! It is an "F". They do not attempt to resolve any problems and do not comply with FTC rules regarding change of shipping. I cancelled an order because the ship date was pushed back over 2 weeks. They issued a refund minus the rebate amount. The rebate has not been issued and clearly states that it will be reduced by the amount of any returns. They cheated me out of $106."
2020-09-25
1/5
If you have to return something, expect a month before you see your refund
"I have never dealt with a company that is so slow with refunds for returns. If you use they're return postage (which you will have to pay for) it takes more than 2 weeks to arrive back to them, then another week or 2 before they issue your refund to your credit card. I contacted them regarding the length of time and they will not even investigate until a full month has passed since you shipped the item back to them. They have some very lovely merchandise but it is not worth the hassle of dealing with them if you have to return anything."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2013-08-04
1/5
"**BEWARE** Totally dishonest!! I paid for priority shipping, it took from 7/18 to 7/25 to BE SHIPPED and sent by media mail. Book finally arrived & it's the wrong book!! They won't issue a refund because they say it's the International Edition, but it's the Asian Edition & a completely different ISBN number. **BEWARE**
They reel you in with the lowest price, but you're not getting the book that you're paying for!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2011-01-23
1/5
"NO, NO, NO!! ALSO KNOWN AS MOTHER NATURE.COM. I ordered a pair of weight lifting gloves for my husband for Christmas on 12/17 with their promise to arrive by Christmas. I paid $8.99 to ship a 4oz item ($1.39 USPS First Class fee). They arrived on 12/29. I contacted customer service & was told to return them using postage they provided online. I did so on 1/2 & still no refund! Claim they hadn't received, now they say it takes 3-4 for refund. . . . I asked 3-4 what?? Days, weeks, months, years. . . . . Filed complaint with my credit card company & got refund from them. Plenty of honest companies out there. Don't waste time & money with this one!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2011-01-23
1/5
"NO, NO, NO!! I ordered a pair of weight lifting gloves for my husband for Christmas on 12/17 with their promise to arrive by Christmas. I paid $8.99 to ship a 4oz item ($1.39 USPS First Class fee). They arrived on 12/29. I contacted customer service & was told to return them using postage they provided online. I did so on 1/2 & still no refund! Claim they hadn't received, now they say it takes 3-4 for refund. . . . I asked 3-4 what?? Days, weeks, months, years. . . . . Filed complaint with my credit card company & got refund from them. Plenty of honest companies out there. Don't waste time & money with this one!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Least Favorite Stores
104 reviews
47842 reviews
147 reviews
237 reviews
459 reviews
