- STORE REVIEWS
- PRODUCT REVIEWS
2004-01-09
5/5
"Wow i ordered my $1,300 dollar computer for gaming and got it about one and a half weeks later, i got FREE SHIPPING, NO TAX, and $25 dollars off for a coupon, this computer is amazing with thermal display, tower case, fan controls, tons of blue led fans and lights, and a ati 9600 pro graphics card and a 2800+ processor, they give you tons of free upgrades such as cool fan grills and silver braided rounded cables, the only problem i have encountred so far is that when it came the hardrive was knocked loose and the dvd rom drive took me 10minutes to unlodge from a place it had gotten stuck (due to shipping,and my drives were removable with no screws)! I highly recomend them and their customer service department has replyed within a day every time I have had a question! This is a great deal!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
