"DO NOT UNDER ANY CIRCUMSTANCES GIVE THIS COMPANY ANY BILLING INFORMATION! Briefly, I ordered 2 30GB IBM hard disk drives at $55 each. I then got a call that they were out of stock on that item. Returning the call, I said I wasn't interested in something else and to cancel the order. Ten days later 1 hard drive arrived with a packing slip marked "upgrade to 45GB". Checking my credit card and UPS I found I had been billed for both drives 8 days earlier and the one drive had been mailed the day after. I called again and recieved a promise of another drive. A week later the second drive arrived. Ready to install them I opened them and found, not new IBM/Hitachi's but 4 year old IBM Deathstars. Neither was in new condition, both were scratched and the second had a broken cable connector. Going ahead with the install, the first drive was DOA and would not even take a partition and the second had bad sectors and I could use only with the 32GB clip jumper setting.
I normally think business practices like these have their own rewards, but I also think other buyers should have fair warning."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent