- STORE REVIEWS
- PRODUCT REVIEWS
2017-07-21
1/5
STAY AWAY - Rude and insolent owners
"STAY AWAY!! Dishonest business owner couple Bruno and Isabella Diederichs. Rude beyond belief answers to legitimate concerns, on top of that tries to bait and switch charge up your Credit card after the sale.
Really?? Calling adult honest and friendly customers names because of issues on their own website - shocking. They own the business and answer to nobody, and will go out of their way to give you a bad experience, with bonus insults afterwards.
We had previously done business with them and had no complaints - all of a sudden their practices change. We cancelled order and went with another better supplier and respectfully advise you to do the same.
Note - 49 yo YMCA parents, never posted a negative review before - please do not support this business, there are better options out there.
This is their email response to a legitimate concern about using promo codes on their website (needless to say we placed order elsewhere for our team):
Dear Customer:
You are doing exactly what dishonest people do:
Finding Excuses and Blaming Others.
Good Luck with your New Supplier.
Cordially,
Bruno Diederichs
Swim2000, Inc.
"Outfitting America's Swim Teams Since 1994"
-------------------------------------------
Tel: ***-***-**** or ***-***-****
Fax: ***-***-****
Email: ****@****
Web: http://www.swim2000.com
Facebook: http://www.facebook.com/swim2000
Twitter: @Swim2000_Inc"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
