- STORE REVIEWS
- PRODUCT REVIEWS
2004-06-21
5/5
"I stumbled upon this site not too long ago through browsing the net. It was my first time visitng the site. I am a huge movie buff and was very excited about what I have discovered. Their prices are low, the site is very user friendly, they even have an adult section. Dvd's, Cd's, games they have it all. I placed the order and automaticaly received an email with a confirmation. My order was approved a few hours later. I received an emial when my order was shipped along with an e-receipt. I'm pleased with the site and their services. I would recommend it to anyone who is a purchaser of dvd's etc."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
