- STORE REVIEWS
- PRODUCT REVIEWS
2009-03-06
5/5
"Always good service and shipping. When item is out of stock, they do not charge my credit card until order is back in stock and shipped. Items are packed very well and the free shipping option is always fast too."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2004-01-05
5/5
"I have now bought 4 ATX cases over last few months and am very satisfied. For the best prices on their cases, use PriceWatch to access their special prices. The only thing I don't like is the new Yahoo sales interface. I don't want to use my yahoo account to buy anything."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
