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1/5
"My husband and I bought a love seat and couch from VCF. We also purchased the Stainsafe fabric warranty to cover stains at $90 for the couch and $60 for the love seat. VCF was pushing this HARD as there's a huge profit margin to be made. A few months later, when we called Stainsafe to get out a stain from our dog, they told us they wouldn't be able to make it look any better, that we'd be better off just leaving it alone... We stupidly let that slide and didn't pursue it further. Recently, when a little friend slept on the love seat, she wet the love seat and we called again. Stainsafe told us they'd mail us a cleaning kit to use OURSELVES!! WHAT A JOKE! We are the cleaners?!! I hate VCF for selling such a scam."

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