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2006-12-13
4/5
"I ordered my PS2 Slide-Card and Swap Magic V3.6 on a Sunday night and it was shipped out late Monday afternoon and had my package by Thursday of the same week. I received a tracking number so I was able to track the package. That is great service. Thanks a lot Giant Store! My only problem is with the Swap Magic disc. Sometimes my PS2 won't read it. I know it's not my PS2 because it doesn't have any problem with other disc's and I know I am doing it right because it is working some of the time. I don't know if it's a faulty disc or what. I would reccomend The Giant Store to other people."
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2006-10-26
1/5
"STAY AWAY FROM PS2COVER.COM IT IS A SCAM!!!!
My story is pretty much the same as everyone elses. I ordered Swap Magic 3.6 & Slide Card Disc Set, USA Version: 1 on September 23, 2006 and received a confirmation email right away. They charged my credit card almost right away (on 9-27-06). I ordered the standard shipping which their website indicates should take 5-15 days to deliver. When it went past 15 days I went to their website and went to contact ps2cover.com section. I inquired about my order and their website indicates someone will contact you within 12-24 hours. I received no response. I did this 4 or 5 more times and got no response. I contacted my bank and will be able to get my money back through them. They will investigate ps2cover.com.
Then I decided to google ps2cover.com to see if I could get more information so that I could report them to the proper authorities myself and I came up with an actual email address on some other website not related to ps2cover to contact (****@****). I emailed that account directly and actually received an email back. See below for the text:
"Thank you for your email. One of our representatives will be contacting you shortly.
During the server change over, we had a lot of email come in that we could not reply to. We are working hard to reply to all email.
Due to the recent server change, we have lost a very large number of emails. We apologize if your email was not replied to previously. It most certainly was as a result of *not* receiving your email.
Because of the server change and having to ensure everything was 100% up and running, we have also had a large number of email messages which we have received and we are working very hard to reply to them in a reasonable amount of time. Because of this we are having to catch up on our email and our regular response times of 24 hours or less are not possible.
Please ensure that you send email to the correct email address, so that we can help you quicker.
If you are inquiring about your order status, shipment date, or when you can expect your order, please send an email to ****@**** and make sure to include your name, and order number in all correspondence, so that we may help you faster.
Please do not send requests for tracking, shipping date, or any shipping related question to the ****@**** address. Please direct all of this email to: ****@****
We appreciate your patience and understanding in this matter. Thank you.
Ps2Cover.com"
Server problems? That's a laugh. They can't respond to you but they can send a confirmation letter and charge your credit card? This place is a scam. If you are thinking of buying from ps2cover.com I would change your mind and find a different place to order from. They will charge your credit card, not deliver your goods, and then make lame excuses why they can't fulfill your order or respond to you.
I hope this has helped steer a lot of people away from ps2cover.com. From the sounds of it they have been up to scamming people for a long time now.
STAY AWAY FROM PS2COVER.COM IT IS A SCAM!"
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