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2020-04-09
1/5
Afraid to install product - refrigerator filter!!!
"Received a replacement filter in late March 2020. Just went to install the replacement. When I unpacked the new filter, the gap between top and bottom pieces varies 1-2 mm, and there is white, crystal material visible in the crack. I removed the installed filter from the refrigerator, and that seam is tight, less than 0.5 mm, and the same size all around the old filter. I took pictures of both filters and reinstalled the old filter. It looks like the new filter might fail, sometime, and flood my kitchen and the finished basement ceiling below. The support and contact us pages give no option for me to contact or supply my pictures. Maybe this rating will stimulate a conversation. If not, my history with Filters Fast is done."
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