- STORE REVIEWS
- PRODUCT REVIEWS
2024-07-30
1/5
GWENA FROM CUSTOMER SERVICE NEEDS A BRAIN AND SOME COMMON SENSE
"GWENA CUSTOMER SERVICE - ALIEXPRESS
After multiple attempts trying to deal with customer service, you end up realizing none of them have common sense.
Seller sold an Item that I've already purchased before from other sellers. I bought it at a great price. Seller then messages me with BS story about how they can't ship due to unlisted customs issue.
AliExpress Agent GWENA is absolutely no help. Brain dead with nothing but template responses. Absolutely no help at all.
Buy from Temu instead."
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
AliExpressAE from AliExpress has responded
Posted Jul-30-2024Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced.
I've sent you a private message. Please reply us with the order number. We will help you.
Sincerely,
AliExpress Customer Service Team