"they do not refund a faulty wheelset they do not repair.
i bought a faulty wheelset, i send the wheelset back to them. 2 months later they returned the wheelset the original box was destroyed and open.
They didn't fix the problem of the wheels.
i told them about the problems and now they don't do anything, they say to me just to wait. for sure i lost 1200GBP and i have to buy a new wheelset.
be careful the stores that you choose when you buy expensive products."